What payment plans are available?
We offer financing plans of six or nine monthly payments. You can pay 25% down and the rest is financed over a six or nine month period. After the last payment, you are paid in full for the policy period. You can also use outside financing or pay in full.What forms of payment do you accept?
We accept Master Card, Visa, Discover, company and personal checks.
I want to use a local agency, but they don't have a way to cover my spa. What do I do?
We would be more than happy to work with your local agent to offer insurance coverage to you. This will not raise the cost of insurance to you, and you will have the piece of mind of using a familiar agent to handle the details. The agent would be compensated through a commission.What do I do if I have a claim?
Give us a call as soon as possible to report the claim. The sooner you call, the quicker we can assign an adjuster, if necessary, and investigate the claim. You can also visit our Claims Center
to submit a claim online.Who is an additional insured or a loss payee?
An additional insured is a person, other than the insured, who is protected under the terms of the policy. An example of an additional insured would be a landlord. A loss payee is similar, as they are leasing or mortgage companies who have an interest in your business and may be paid in the event of a loss. It is not uncommon for a person to be both a loss payee and an additional insured. On the standard Insurtec policy, you can have as many additional insured's or loss payee's as necessary at no charge.